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Skill

hubspot-customer-prep

prepare HubSpot customer meeting briefs

Published by OpenAI Updated Jun 30
Covers CRM Customer Success Sales HubSpot Meetings

Description

Use when preparing HubSpot customer briefs for meetings, renewals, QBRs, sales calls, escalations, handoffs, or follow-ups.

SKILL.md

HubSpot Customer Prep

Assemble a customer-ready brief while separating CRM facts from inferred recommendations. Follow ../hubspot/SKILL.md for access, URLs, pagination, and write approvals.

Workflow

  1. Call get_user_details and confirm read access to the needed object types.
  2. Clarify seed record and goal: company, contact, deal, ticket, meeting type, attendees, date, and desired outcome.
  3. Find the seed record with search_crm_objects using name, domain, email, deal name, or ticket subject. If multiple records match, return a disambiguation list with URLs.
  4. Discover properties with search_properties: company owner/lifecycle/domain; contact title/email/last contact; deal amount/stage/close date/next step; ticket status/priority/category.
  5. Use associatedWith searches for related contacts, companies, deals, and tickets. Fetch selected records with get_crm_objects when richer fields are needed.

Brief

Return source record URLs, snapshot, people, open opportunities, support health, recommended agenda, questions to ask, follow-ups, and caveats. For tasks, next steps, associations, ownership, or stage changes, show exact proposed changes and get approval before manage_crm_objects.

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