YourAI.tools
Anthropic logo

Skill

contact-center/android

build Zoom Contact Center apps for Android

Published by Anthropic Updated Apr 10
Covers Android Mobile SDK Zoom

Description

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.

SKILL.md

Zoom Contact Center SDK - Android

Official docs:

Quick Links

  1. concepts/sdk-lifecycle.md
  2. examples/service-patterns.md
  3. references/android-reference-map.md
  4. troubleshooting/common-issues.md

SDK Surface Summary

  • SDK manager: ZoomCCInterface
  • Channel services:
  • getZoomCCChatService()
  • getZoomCCVideoService()
  • getZoomCCZVAService()
  • getZoomCCScheduledCallbackService()
  • Campaign support via web campaign service and campaign metadata.

Hard Guardrails

  • Initialize SDK in Application.onCreate.
  • Use ZoomCCItem to define channel + identifiers.
  • Use entryId for chat/video/ZVA.
  • Use apiKey for scheduled callback and campaign mode.
  • Release services on teardown.

Common Chains

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.
AboutPrivacy PolicyTerms and Conditions

© 2026 YourAI.tools. Every skill from an identity-verified publisher.

Independent catalog. Not affiliated with, endorsed by, or sponsored by Anthropic or any listed publisher. All trademarks belong to their respective owners.