[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill-twilio-twilio-whatsapp-send-message":3,"mdc-ulp7qp-key":33,"related-org-twilio-twilio-whatsapp-send-message":1269,"related-repo-twilio-twilio-whatsapp-send-message":1446},{"slug":4,"name":4,"fn":5,"description":6,"org":7,"tags":11,"stars":23,"repoUrl":24,"updatedAt":25,"license":26,"forks":27,"topics":28,"repo":29,"sourceUrl":31,"mdContent":32},"twilio-whatsapp-send-message","send WhatsApp messages via Twilio","WhatsApp messaging deep-dive reference. Covers the 24-hour service window rules (free-form vs template mode), sandbox setup for testing, template approval workflow, production sender requirements, and WhatsApp-specific error handling. For sending WhatsApp messages, use twilio-send-message instead. Use this skill when setting up WhatsApp for the first time or debugging WhatsApp-specific delivery behavior.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},"twilio","Twilio","https:\u002F\u002Fpexgzepcugksgbtrxkhf.supabase.co\u002Fstorage\u002Fv1\u002Fobject\u002Fpublic\u002Forg-logos\u002Ftwilio.png",[12,16,19,22],{"name":13,"slug":14,"type":15},"WhatsApp","whatsapp","tag",{"name":17,"slug":18,"type":15},"Messaging","messaging",{"name":20,"slug":21,"type":15},"Communications","communications",{"name":9,"slug":8,"type":15},25,"https:\u002F\u002Fgithub.com\u002Ftwilio\u002Fai","2026-07-17T06:04:23.413746",null,7,[],{"repoUrl":24,"stars":23,"forks":27,"topics":30,"description":26},[],"https:\u002F\u002Fgithub.com\u002Ftwilio\u002Fai\u002Ftree\u002FHEAD\u002Fskills\u002Ftwilio\u002Ftwilio-whatsapp-send-message","---\nname: twilio-whatsapp-send-message\ndescription: >\n  WhatsApp messaging deep-dive reference. Covers the 24-hour service\n  window rules (free-form vs template mode), sandbox setup for testing,\n  template approval workflow, production sender requirements, and\n  WhatsApp-specific error handling. For sending WhatsApp messages, use\n  twilio-send-message instead. Use this skill when setting up WhatsApp\n  for the first time or debugging WhatsApp-specific delivery behavior.\n---\n\n## Overview\n\n**WhatsApp is one channel in Twilio's Messaging platform.** All channels share the same `messages.create()` API — see `twilio-messaging-overview` for the full channel comparison and onboarding sequence.\n\nTwilio routes WhatsApp through the Programmable Messaging API — all numbers use `whatsapp:+E.164` prefix. Two sending modes apply: **free-form** (within 24 hrs of last inbound) and **template** (anytime). Sending free-form outside the window causes silent delivery failure — always check which mode is required.\n\n| Mode | When allowed | Parameters |\n|------|-------------|------------|\n| Free-form | Within 24 hrs of last inbound from user | `body`, optional `mediaUrl` |\n| Template | Anytime | `contentSid` + `contentVariables` |\n\n---\n\n## Prerequisites\n\n- Twilio account with WhatsApp enabled\n  — New to Twilio? See `twilio-account-setup`\n- Environment variables:\n  - `TWILIO_ACCOUNT_SID`\n  - `TWILIO_AUTH_TOKEN`\n  — See `twilio-iam-auth-setup` for credential setup and best practices\n- SDK: `pip install twilio` \u002F `npm install twilio`\n- Recipient opted in to receive messages from your WhatsApp Business Account\n\n**Testing (sandbox):** Join by texting `join \u003Cyour-code>` to `+14155238886`. No registration needed — see [Console > Messaging > Try it out > Send a WhatsApp message](https:\u002F\u002Fconsole.twilio.com\u002Fus1\u002Fdevelop\u002Fsms\u002Ftry-it-out\u002Fwhatsapp-learn). Sandbox participants must re-join every 3 days.\n\n**Production:** Register a WhatsApp Business sender first — see `twilio-whatsapp-manage-senders`.\n\n---\n\n## Quickstart\n\n**Python**\n```python\nimport os\nfrom twilio.rest import Client\n\nclient = Client(os.environ[\"TWILIO_ACCOUNT_SID\"], os.environ[\"TWILIO_AUTH_TOKEN\"])\n\nmessage = client.messages.create(\n    from_=\"whatsapp:+14155238886\",   # Sandbox sender (or your production number)\n    to=\"whatsapp:+15005550006\",      # Must have joined the sandbox\n    body=\"Your order has been confirmed.\"\n)\n\nprint(message.sid)     # MMxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx\nprint(message.status)  # queued | sent | delivered | failed\n```\n\n**Node.js**\n```node\nconst twilio = require(\"twilio\");\nconst client = twilio(process.env.TWILIO_ACCOUNT_SID, process.env.TWILIO_AUTH_TOKEN);\n\nconst message = await client.messages.create({\n    from: \"whatsapp:+14155238886\",\n    to: \"whatsapp:+15005550006\",\n    body: \"Your order has been confirmed.\",\n});\n\nconsole.log(message.sid);\nconsole.log(message.status);\n```\n\n---\n\n## Key Patterns\n\n### Send a Template Message (outside service window)\n\nTemplates are created in Console > Messaging > Content Template Builder and must be approved by Meta. See `twilio-content-template-builder` for template creation.\n\n**Python**\n```python\nmessage = client.messages.create(\n    from_=\"whatsapp:+14155238886\",\n    to=\"whatsapp:+15005550006\",\n    content_sid=\"HXxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx\",\n    content_variables='{\"1\": \"March 25\", \"2\": \"2:00 PM\"}'\n)\n```\n\n**Node.js**\n```node\nconst message = await client.messages.create({\n    from: \"whatsapp:+14155238886\",\n    to: \"whatsapp:+15005550006\",\n    contentSid: \"HXxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx\",\n    contentVariables: JSON.stringify({ \"1\": \"March 25\", \"2\": \"2:00 PM\" }),\n});\n```\n\n### Send Media (free-form only)\n\nMax file size: 16 MB.\n\n**Python**\n```python\nmessage = client.messages.create(\n    from_=\"whatsapp:+14155238886\",\n    to=\"whatsapp:+15005550006\",\n    body=\"Here is your invoice.\",\n    media_url=[\"https:\u002F\u002Fexample.com\u002Finvoice.pdf\"]\n)\n```\n\n**Node.js**\n```node\nconst message = await client.messages.create({\n    from: \"whatsapp:+14155238886\",\n    to: \"whatsapp:+15005550006\",\n    body: \"Here is your invoice.\",\n    mediaUrl: [\"https:\u002F\u002Fexample.com\u002Finvoice.pdf\"],\n});\n```\n\n---\n\n## Response Fields\n\n| Field | Description |\n|-------|-------------|\n| `sid` | Unique message identifier (`MM...`) |\n| `status` | `queued`, `sent`, `delivered`, `read`, `failed`, `undelivered` |\n| `error_code` | Populated on failure |\n| `error_message` | Human-readable error description |\n| `date_sent` | UTC timestamp |\n\n---\n\n## Common Errors\n\n| Code | Meaning | Fix |\n|------|---------|-----|\n| 63003 | Invalid WhatsApp destination number | Verify number is WhatsApp-enabled and correctly formatted |\n| 63018 | Rate limit exceeded on sender | Reduce send rate; default is 80 MPS |\n| 63020 | Business hasn't accepted Twilio's Meta invitation | Accept invite in Meta Business Manager |\n| N\u002FA | Free-form outside window | Switch to a template message |\n\n---\n\n## CANNOT\n\n- **Cannot exceed 80 messages\u002Fsecond per sender** — Text-only can be raised to 400 MPS on request\n- **Cannot queue messages beyond 4 hours** — Undelivered messages fail after 4 hours\n- **Cannot exceed sandbox throttle limits** — 1 message per 3 seconds, 50 messages\u002Fday on trial, participants expire after 3 days\n- **Cannot send without opt-in** — Sending without recipient opt-in risks account suspension\n- **Cannot use WhatsApp Groups API** — Deprecated April 2020. Use Conversations API instead.\n\n---\n\n## Next Steps\n\n- **Channel overview and onboarding guide:** `twilio-messaging-overview`\n- **Register a production WhatsApp sender:** `twilio-whatsapp-manage-senders`\n- **Create and manage message templates:** `twilio-content-template-builder`\n- **Multi-channel conversations with history:** `twilio-conversations-api`\n",{"data":34,"body":35},{"name":4,"description":6},{"type":36,"children":37},"root",[38,47,76,103,196,200,206,282,319,337,340,346,354,482,490,585,588,594,601,614,621,674,681,732,738,743,750,801,808,859,862,868,1023,1026,1032,1131,1134,1140,1193,1196,1202,1263],{"type":39,"tag":40,"props":41,"children":43},"element","h2",{"id":42},"overview",[44],{"type":45,"value":46},"text","Overview",{"type":39,"tag":48,"props":49,"children":50},"p",{},[51,57,59,66,68,74],{"type":39,"tag":52,"props":53,"children":54},"strong",{},[55],{"type":45,"value":56},"WhatsApp is one channel in Twilio's Messaging platform.",{"type":45,"value":58}," All channels share the same ",{"type":39,"tag":60,"props":61,"children":63},"code",{"className":62},[],[64],{"type":45,"value":65},"messages.create()",{"type":45,"value":67}," API — see ",{"type":39,"tag":60,"props":69,"children":71},{"className":70},[],[72],{"type":45,"value":73},"twilio-messaging-overview",{"type":45,"value":75}," for the full channel comparison and onboarding sequence.",{"type":39,"tag":48,"props":77,"children":78},{},[79,81,87,89,94,96,101],{"type":45,"value":80},"Twilio routes WhatsApp through the Programmable Messaging API — all numbers use ",{"type":39,"tag":60,"props":82,"children":84},{"className":83},[],[85],{"type":45,"value":86},"whatsapp:+E.164",{"type":45,"value":88}," prefix. 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Handles both high-level requests (\"build me a voice AI assistant\") and specific ones (\"integrate ConversationRelay with my OpenAI backend\").\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1321,1322,1325],{"name":1291,"slug":1292,"type":15},{"name":1323,"slug":1324,"type":15},"Architecture","architecture",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:48.883723",{"slug":1328,"name":1328,"fn":1329,"description":1330,"org":1331,"tags":1332,"stars":23,"repoUrl":24,"updatedAt":1341},"twilio-call-recordings","record and manage Twilio voice calls","Record Twilio voice calls correctly. Covers the critical distinction between Record verb (voicemail) and Dial record (call recording), dual-channel for QA, mid-call pause for PCI, Conference recording, and the ConversationRelay workaround. Use this skill whenever you need to capture call audio for compliance, QA, or analytics.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1333,1336,1339,1340],{"name":1334,"slug":1335,"type":15},"Audio","audio",{"name":1337,"slug":1338,"type":15},"Compliance","compliance",{"name":1300,"slug":1301,"type":15},{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.268412",{"slug":1343,"name":1343,"fn":1344,"description":1345,"org":1346,"tags":1347,"stars":23,"repoUrl":24,"updatedAt":1358},"twilio-cli-reference","manage Twilio resources via CLI","Twilio CLI reference for managing Twilio resources from the terminal. Covers installation, credential profiles, phone number provisioning, sending SMS and email, webhook configuration, local development with a tunneling service, debugging with watch and logs, serverless deployment, and plugin ecosystem. Use when the developer asks to \"just do it\", \"set this up\", \"run a command\", mentions \"CLI\", \"command line\", or \"terminal\", or when an AI agent can execute a task directly instead of writing application code.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1348,1351,1354,1357],{"name":1349,"slug":1350,"type":15},"CLI","cli",{"name":1352,"slug":1353,"type":15},"Local Development","local-development",{"name":1355,"slug":1356,"type":15},"Operations","operations",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:54.925664",{"slug":1360,"name":1360,"fn":1361,"description":1362,"org":1363,"tags":1364,"stars":23,"repoUrl":24,"updatedAt":1370},"twilio-compliance-onboarding","manage Twilio messaging and voice compliance","Registrations required BEFORE Twilio traffic works. Covers messaging programs (A2P 10DLC, toll-free verification, WhatsApp WABA, RCS, short code, alphanumeric sender) and voice trust programs (STIR\u002FSHAKEN, Voice Integrity, Branded Calling, CNAM). Each number\u002Fsender type has its own program — registration blocks traffic until complete.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1365,1366,1367,1368,1369],{"name":1337,"slug":1338,"type":15},{"name":17,"slug":18,"type":15},{"name":1281,"slug":1282,"type":15},{"name":9,"slug":8,"type":15},{"name":13,"slug":14,"type":15},"2026-07-17T06:05:47.897229",{"slug":1372,"name":1372,"fn":1373,"description":1374,"org":1375,"tags":1376,"stars":23,"repoUrl":24,"updatedAt":1386},"twilio-compliance-traffic","ensure compliance for Twilio messaging traffic","Rules you must follow for Twilio messaging and voice traffic. Covers TCPA (consent tiers, quiet hours, DNC), GDPR (EU consent, right to deletion), PCI DSS (payment recording, Pay verb), HIPAA (BAA, PHI), FDCPA (debt collection limits), CAN-SPAM, WhatsApp policies, SHAKEN\u002FSTIR, and consent management patterns. Use this skill proactively when developers have working traffic to ensure they follow the rules.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1377,1378,1379,1382,1385],{"name":1337,"slug":1338,"type":15},{"name":17,"slug":18,"type":15},{"name":1380,"slug":1381,"type":15},"Regulatory Compliance","regulatory-compliance",{"name":1383,"slug":1384,"type":15},"Security","security",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.952779",{"slug":1388,"name":1388,"fn":1389,"description":1390,"org":1391,"tags":1392,"stars":23,"repoUrl":24,"updatedAt":1399},"twilio-conference-calls","build multi-party calls with Twilio Conference","Build multi-party calls using Twilio Conference. Covers warm transfer, cold transfer, coaching (whisper), hold vs mute, participant modes, and supervisor barge. Use this skill for any contact center, support line, or scenario requiring transfers, holds, or multi-party calls.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1393,1394,1395,1398],{"name":1334,"slug":1335,"type":15},{"name":20,"slug":21,"type":15},{"name":1396,"slug":1397,"type":15},"Meetings","meetings",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.603708",{"slug":611,"name":611,"fn":1401,"description":1402,"org":1403,"tags":1404,"stars":23,"repoUrl":24,"updatedAt":1414},"create and send message templates with Twilio","Create, manage, and send message templates using Twilio's Content API. Covers template creation for WhatsApp, SMS, RCS, and MMS; variable usage; WhatsApp Meta approval; and sending templates via ContentSid. Use this skill when building structured messages that require pre-approval or consistent formatting across channels.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1405,1408,1409,1410,1413],{"name":1406,"slug":1407,"type":15},"Email","email",{"name":17,"slug":18,"type":15},{"name":1281,"slug":1282,"type":15},{"name":1411,"slug":1412,"type":15},"Templates","templates",{"name":9,"slug":8,"type":15},"2026-07-17T06:04:26.637309",{"slug":1416,"name":1416,"fn":1417,"description":1418,"org":1419,"tags":1420,"stars":23,"repoUrl":24,"updatedAt":1432},"twilio-conversation-intelligence","build conversation intelligence pipelines","Twilio Conversation Intelligence development guide. Use when building real-time or post-call conversation analysis, language operator pipelines, sentiment analysis, agent assist, cross-channel analytics, or querying aggregated conversation insights (sentiment trends, escalation rates, dashboards).",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1421,1422,1425,1428,1431],{"name":1291,"slug":1292,"type":15},{"name":1423,"slug":1424,"type":15},"Analytics","analytics",{"name":1426,"slug":1427,"type":15},"Monitoring","monitoring",{"name":1429,"slug":1430,"type":15},"NLP","nlp",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:52.545387",{"slug":1434,"name":1434,"fn":1435,"description":1436,"org":1437,"tags":1438,"stars":23,"repoUrl":24,"updatedAt":1444},"twilio-conversation-memory","manage conversation memory with Twilio","Store and retrieve conversation context using Twilio Conversation Memory. Covers Memory Store provisioning, profile management, traits, observations, conversation summaries, and semantic Recall. Use this skill to give AI agents or human agents persistent memory of conversations across sessions and channels.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1439,1440,1443],{"name":1291,"slug":1292,"type":15},{"name":1441,"slug":1442,"type":15},"Memory","memory",{"name":9,"slug":8,"type":15},"2026-07-17T06:04:19.526724",57,{"items":1447,"total":1445},[1448,1454,1462,1469,1475,1482,1489],{"slug":221,"name":221,"fn":1272,"description":1273,"org":1449,"tags":1450,"stars":23,"repoUrl":24,"updatedAt":1283},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1451,1452,1453],{"name":1277,"slug":1278,"type":15},{"name":20,"slug":21,"type":15},{"name":1281,"slug":1282,"type":15},{"slug":1285,"name":1285,"fn":1286,"description":1287,"org":1455,"tags":1456,"stars":23,"repoUrl":24,"updatedAt":1303},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1457,1458,1459,1460,1461],{"name":1291,"slug":1292,"type":15},{"name":1294,"slug":1295,"type":15},{"name":1297,"slug":1298,"type":15},{"name":1300,"slug":1301,"type":15},{"name":9,"slug":8,"type":15},{"slug":1305,"name":1305,"fn":1306,"description":1307,"org":1463,"tags":1464,"stars":23,"repoUrl":24,"updatedAt":1314},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1465,1466,1467,1468],{"name":1291,"slug":1292,"type":15},{"name":1277,"slug":1278,"type":15},{"name":20,"slug":21,"type":15},{"name":9,"slug":8,"type":15},{"slug":1316,"name":1316,"fn":1317,"description":1318,"org":1470,"tags":1471,"stars":23,"repoUrl":24,"updatedAt":1326},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1472,1473,1474],{"name":1291,"slug":1292,"type":15},{"name":1323,"slug":1324,"type":15},{"name":9,"slug":8,"type":15},{"slug":1328,"name":1328,"fn":1329,"description":1330,"org":1476,"tags":1477,"stars":23,"repoUrl":24,"updatedAt":1341},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1478,1479,1480,1481],{"name":1334,"slug":1335,"type":15},{"name":1337,"slug":1338,"type":15},{"name":1300,"slug":1301,"type":15},{"name":9,"slug":8,"type":15},{"slug":1343,"name":1343,"fn":1344,"description":1345,"org":1483,"tags":1484,"stars":23,"repoUrl":24,"updatedAt":1358},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1485,1486,1487,1488],{"name":1349,"slug":1350,"type":15},{"name":1352,"slug":1353,"type":15},{"name":1355,"slug":1356,"type":15},{"name":9,"slug":8,"type":15},{"slug":1360,"name":1360,"fn":1361,"description":1362,"org":1490,"tags":1491,"stars":23,"repoUrl":24,"updatedAt":1370},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1492,1493,1494,1495,1496],{"name":1337,"slug":1338,"type":15},{"name":17,"slug":18,"type":15},{"name":1281,"slug":1282,"type":15},{"name":9,"slug":8,"type":15},{"name":13,"slug":14,"type":15}]