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Covers API key creation\n  (SG.-prefix), domain authentication (DKIM\u002FSPF via CNAME records), Single\n  Sender Verification for testing, SDK installation, and the relationship\n  between SendGrid and Twilio credentials. Use before any other SendGrid skill.\n  This skill is for SendGrid only — not the Twilio Email API (comms.twilio.com).\n---\n\n## Overview\n\nSendGrid is Twilio's email delivery engine but uses a **completely separate authentication system** — SendGrid API keys (starting with `SG.`) are not Twilio API keys. You cannot use Account SID\u002FAuth Token for SendGrid, and no Twilio MCP tools wrap SendGrid.\n\n---\n\n## Quickstart\n\n1. Get your API key from [SendGrid Console > Settings > API Keys](https:\u002F\u002Fapp.sendgrid.com\u002Fsettings\u002Fapi_keys)\n2. Set environment variable:\n\n```bash\nexport SENDGRID_API_KEY=SG.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx\n```\n\n3. 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Authenticate your sending domain (see below)\n\n---\n\n## API Key Scopes\n\n| Scope | Use for | Risk |\n|-------|---------|------|\n| **Full Access** | Development only | Can do everything — never deploy with this |\n| **Restricted Access** | Production | Scope to only what your app needs (e.g., Mail Send only) |\n| **Billing Access** | Account management | Separate from mail operations |\n\nA \"Mail Send\" restricted key can send email but cannot read suppressions, manage templates, or access stats. If you get `403 Forbidden`, check key permissions.\n\n---\n\n## SMTP Relay (Alternative to API)\n\nSendGrid also supports SMTP for sending. Useful for frameworks with built-in SMTP support (e.g., Laravel, Django, Rails).\n\n| Setting | Value |\n|---------|-------|\n| **Server** | `smtp.sendgrid.net` |\n| **Port** | `587` (TLS) or `465` (SSL) |\n| **Username** | `apikey` (literal string, not your key name) |\n| **Password** | Your SendGrid API key (`SG.xxx`) |\n\n---\n\n## Domain Authentication (Required for Production)\n\nSingle Sender Verification is for testing only. Production requires domain authentication for deliverability.\n\n**Setup:** SendGrid Console > Settings > Sender Authentication > Authenticate Your Domain\n\nCreate 3 CNAME DNS records:\n1. `s1._domainkey.yourdomain.com` → `s1.domainkey.u1234.wl.sendgrid.net` (DKIM)\n2. `s2._domainkey.yourdomain.com` → `s2.domainkey.u1234.wl.sendgrid.net` (DKIM)\n3. `em1234.yourdomain.com` → `u1234.wl.sendgrid.net` (return path)\n\nVerify via API: `GET \u002Fv3\u002Fwhitelabel\u002Fdomains\u002F{id}\u002Fvalidate`\n\n**DMARC:** After setting up DKIM and SPF via domain authentication, configure a DMARC DNS record (`_dmarc.yourdomain.com`) to instruct receiving servers how to handle authentication failures. Start with `p=none` for monitoring before enforcing.\n\n**Dedicated IP (Pro+ plans):** Isolates your sending reputation. Requires an IP warming schedule — start with low volume and increase over 30 days.\n\n---\n\n## SendGrid and Twilio\n\n| Twilio product | How it uses SendGrid | Sends email? |\n|----------------|---------------------|-------------|\n| **SendGrid** (this skill) | Direct email delivery via `api.sendgrid.com` | Yes |\n| **Twilio Email API** | Direct email delivery via `comms.twilio.com\u002Fv1\u002Femails` — uses Twilio creds, not SendGrid keys | Yes (separate product) |\n| **Verify** | OTP via `channel: 'email'` | Delegates to SendGrid via Mailer config |\n| **Conversations** | Tracks EMAIL as a channel type | No — logs\u002Ftracks only |\n| **Flex** | Email channel for agents | Uses SendGrid for delivery |\n\n**Servers:**\n- Global: `https:\u002F\u002Fapi.sendgrid.com`\n- EU regional: `https:\u002F\u002Fapi.eu.sendgrid.com`\n\n---\n\n## CANNOT\n\n- **Cannot use Twilio credentials for SendGrid** — Separate API keys (`SG.`-prefix), separate Console, separate billing.\n- **Cannot access SendGrid via Twilio MCP tools** — No MCP integration. Use SDK or direct REST.\n- **Single Sender Verification requires re-verification on address change** — Changing the sender email requires a new verification. Use Domain Authentication for production.\n- **Domain Authentication requires DNS access** — 3 CNAME records needed. If you can't modify DNS, you can't authenticate.\n- **Domain Authentication API returns stale entries** — `GET \u002Fv3\u002Fwhitelabel\u002Fdomains` includes old invalid entries. Filter by `valid: true`.\n- **API Key Secret shown only at creation** — Cannot retrieve afterward. Store immediately.\n\n> **Security:** Your API key is shown only once at creation. Never display, log, or repeat a user's API key in responses. If a user shares their key in conversation, advise them to rotate it immediately. 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Use SDK or direct REST.",{"type":41,"tag":87,"props":987,"children":988},{},[989,994],{"type":41,"tag":56,"props":990,"children":991},{},[992],{"type":47,"value":993},"Single Sender Verification requires re-verification on address change",{"type":47,"value":995}," — Changing the sender email requires a new verification. Use Domain Authentication for production.",{"type":41,"tag":87,"props":997,"children":998},{},[999,1004],{"type":41,"tag":56,"props":1000,"children":1001},{},[1002],{"type":47,"value":1003},"Domain Authentication requires DNS access",{"type":47,"value":1005}," — 3 CNAME records needed. If you can't modify DNS, you can't authenticate.",{"type":41,"tag":87,"props":1007,"children":1008},{},[1009,1014,1016,1022,1024,1030],{"type":41,"tag":56,"props":1010,"children":1011},{},[1012],{"type":47,"value":1013},"Domain Authentication API returns stale entries",{"type":47,"value":1015}," — ",{"type":41,"tag":64,"props":1017,"children":1019},{"className":1018},[],[1020],{"type":47,"value":1021},"GET \u002Fv3\u002Fwhitelabel\u002Fdomains",{"type":47,"value":1023}," includes old invalid entries. Filter by ",{"type":41,"tag":64,"props":1025,"children":1027},{"className":1026},[],[1028],{"type":47,"value":1029},"valid: true",{"type":47,"value":1031},".",{"type":41,"tag":87,"props":1033,"children":1034},{},[1035,1040],{"type":41,"tag":56,"props":1036,"children":1037},{},[1038],{"type":47,"value":1039},"API Key Secret shown only at creation",{"type":47,"value":1041}," — Cannot retrieve afterward. 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Covers free trial signup, trial limitations, getting credentials (Account SID and Auth Token), buying a phone number, verifying recipient numbers for trial use, SDK installation, first API call, subaccount management (creation, inheritance, credential isolation, limits), and enabling specific products (AI Assistants, Conversations, Verify, ConversationRelay, WhatsApp). Use this skill before any other Twilio skill if you do not yet have a Twilio account or need to enable a product. For Organization-level governance (SSO, SCIM, multi-team), see `twilio-organizations-setup`.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1144,1145,1148],{"name":20,"slug":21,"type":15},{"name":1146,"slug":1147,"type":15},"Communications","communications",{"name":1149,"slug":1150,"type":15},"SMS","sms","2026-08-01T05:43:28.968968",{"slug":1153,"name":1153,"fn":1154,"description":1155,"org":1156,"tags":1157,"stars":25,"repoUrl":26,"updatedAt":1171},"twilio-agent-augmentation-architect","augment human agents with AI intelligence","Planning skill for augmenting human agents with real-time AI intelligence. Qualifies the developer's use case across coaching, compliance, QA, and routing to recommend the right Conversation Intelligence + Conversation Memory + TaskRouter architecture. Handles both \"I want to add AI coaching to my call center\" and \"configure Conversation Intelligence operators for script adherence.\"\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1158,1161,1164,1167,1170],{"name":1159,"slug":1160,"type":15},"Agents","agents",{"name":1162,"slug":1163,"type":15},"AI","ai",{"name":1165,"slug":1166,"type":15},"Coaching","coaching",{"name":1168,"slug":1169,"type":15},"QA","qa",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:58.250609",{"slug":1173,"name":1173,"fn":1174,"description":1175,"org":1176,"tags":1177,"stars":25,"repoUrl":26,"updatedAt":1182},"twilio-agent-connect","connect AI agents to Twilio channels","Connect third-party AI agents (OpenAI, Bedrock, LangChain, Microsoft Foundry) to Twilio's communication channels using the Twilio Agent Connect SDK. Covers identity resolution, memory and context management via Conversation Memory, conversation orchestration via Conversation Orchestrator, multi-channel handling (Voice, SMS, RCS, WhatsApp, Chat), and AI-to-human escalation. Use this skill when integrating an existing LLM agent with Twilio services.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1178,1179,1180,1181],{"name":1159,"slug":1160,"type":15},{"name":20,"slug":21,"type":15},{"name":1146,"slug":1147,"type":15},{"name":9,"slug":8,"type":15},"2026-07-17T06:06:05.217098",{"slug":1184,"name":1184,"fn":1185,"description":1186,"org":1187,"tags":1188,"stars":25,"repoUrl":26,"updatedAt":1194},"twilio-ai-agent-architect","plan Twilio conversational AI agents","Planning skill for AI-powered conversational agents. Qualifies the developer's use case across outcome sophistication, entry point, and customer profile to recommend the right Twilio Conversations architecture and implementation skills. Handles both high-level requests (\"build me a voice AI assistant\") and specific ones (\"integrate ConversationRelay with my OpenAI backend\").\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1189,1190,1193],{"name":1159,"slug":1160,"type":15},{"name":1191,"slug":1192,"type":15},"Architecture","architecture",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:48.883723",{"slug":1196,"name":1196,"fn":1197,"description":1198,"org":1199,"tags":1200,"stars":25,"repoUrl":26,"updatedAt":1209},"twilio-call-recordings","record and manage Twilio voice calls","Record Twilio voice calls correctly. Covers the critical distinction between Record verb (voicemail) and Dial record (call recording), dual-channel for QA, mid-call pause for PCI, Conference recording, and the ConversationRelay workaround. Use this skill whenever you need to capture call audio for compliance, QA, or analytics.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1201,1204,1207,1208],{"name":1202,"slug":1203,"type":15},"Audio","audio",{"name":1205,"slug":1206,"type":15},"Compliance","compliance",{"name":1168,"slug":1169,"type":15},{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.268412",{"slug":1211,"name":1211,"fn":1212,"description":1213,"org":1214,"tags":1215,"stars":25,"repoUrl":26,"updatedAt":1226},"twilio-cli-reference","manage Twilio resources via CLI","Twilio CLI reference for managing Twilio resources from the terminal. Covers installation, credential profiles, phone number provisioning, sending SMS and email, webhook configuration, local development with a tunneling service, debugging with watch and logs, serverless deployment, and plugin ecosystem. Use when the developer asks to \"just do it\", \"set this up\", \"run a command\", mentions \"CLI\", \"command line\", or \"terminal\", or when an AI agent can execute a task directly instead of writing application code.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1216,1219,1222,1225],{"name":1217,"slug":1218,"type":15},"CLI","cli",{"name":1220,"slug":1221,"type":15},"Local Development","local-development",{"name":1223,"slug":1224,"type":15},"Operations","operations",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:54.925664",{"slug":1228,"name":1228,"fn":1229,"description":1230,"org":1231,"tags":1232,"stars":25,"repoUrl":26,"updatedAt":1242},"twilio-compliance-onboarding","manage Twilio messaging and voice compliance","Registrations required BEFORE Twilio traffic works. Covers messaging programs (A2P 10DLC, toll-free verification, WhatsApp WABA, RCS, short code, alphanumeric sender) and voice trust programs (STIR\u002FSHAKEN, Voice Integrity, Branded Calling, CNAM). Each number\u002Fsender type has its own program — registration blocks traffic until complete.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1233,1234,1237,1238,1239],{"name":1205,"slug":1206,"type":15},{"name":1235,"slug":1236,"type":15},"Messaging","messaging",{"name":1149,"slug":1150,"type":15},{"name":9,"slug":8,"type":15},{"name":1240,"slug":1241,"type":15},"WhatsApp","whatsapp","2026-07-17T06:05:47.897229",57,{"items":1245,"total":1243},[1246,1252,1260,1267,1273,1280,1287,1295,1311,1324,1338,1356],{"slug":1139,"name":1139,"fn":1140,"description":1141,"org":1247,"tags":1248,"stars":25,"repoUrl":26,"updatedAt":1151},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1249,1250,1251],{"name":20,"slug":21,"type":15},{"name":1146,"slug":1147,"type":15},{"name":1149,"slug":1150,"type":15},{"slug":1153,"name":1153,"fn":1154,"description":1155,"org":1253,"tags":1254,"stars":25,"repoUrl":26,"updatedAt":1171},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1255,1256,1257,1258,1259],{"name":1159,"slug":1160,"type":15},{"name":1162,"slug":1163,"type":15},{"name":1165,"slug":1166,"type":15},{"name":1168,"slug":1169,"type":15},{"name":9,"slug":8,"type":15},{"slug":1173,"name":1173,"fn":1174,"description":1175,"org":1261,"tags":1262,"stars":25,"repoUrl":26,"updatedAt":1182},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1263,1264,1265,1266],{"name":1159,"slug":1160,"type":15},{"name":20,"slug":21,"type":15},{"name":1146,"slug":1147,"type":15},{"name":9,"slug":8,"type":15},{"slug":1184,"name":1184,"fn":1185,"description":1186,"org":1268,"tags":1269,"stars":25,"repoUrl":26,"updatedAt":1194},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1270,1271,1272],{"name":1159,"slug":1160,"type":15},{"name":1191,"slug":1192,"type":15},{"name":9,"slug":8,"type":15},{"slug":1196,"name":1196,"fn":1197,"description":1198,"org":1274,"tags":1275,"stars":25,"repoUrl":26,"updatedAt":1209},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1276,1277,1278,1279],{"name":1202,"slug":1203,"type":15},{"name":1205,"slug":1206,"type":15},{"name":1168,"slug":1169,"type":15},{"name":9,"slug":8,"type":15},{"slug":1211,"name":1211,"fn":1212,"description":1213,"org":1281,"tags":1282,"stars":25,"repoUrl":26,"updatedAt":1226},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1283,1284,1285,1286],{"name":1217,"slug":1218,"type":15},{"name":1220,"slug":1221,"type":15},{"name":1223,"slug":1224,"type":15},{"name":9,"slug":8,"type":15},{"slug":1228,"name":1228,"fn":1229,"description":1230,"org":1288,"tags":1289,"stars":25,"repoUrl":26,"updatedAt":1242},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1290,1291,1292,1293,1294],{"name":1205,"slug":1206,"type":15},{"name":1235,"slug":1236,"type":15},{"name":1149,"slug":1150,"type":15},{"name":9,"slug":8,"type":15},{"name":1240,"slug":1241,"type":15},{"slug":1296,"name":1296,"fn":1297,"description":1298,"org":1299,"tags":1300,"stars":25,"repoUrl":26,"updatedAt":1310},"twilio-compliance-traffic","ensure compliance for Twilio messaging traffic","Rules you must follow for Twilio messaging and voice traffic. Covers TCPA (consent tiers, quiet hours, DNC), GDPR (EU consent, right to deletion), PCI DSS (payment recording, Pay verb), HIPAA (BAA, PHI), FDCPA (debt collection limits), CAN-SPAM, WhatsApp policies, SHAKEN\u002FSTIR, and consent management patterns. Use this skill proactively when developers have working traffic to ensure they follow the rules.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1301,1302,1303,1306,1309],{"name":1205,"slug":1206,"type":15},{"name":1235,"slug":1236,"type":15},{"name":1304,"slug":1305,"type":15},"Regulatory Compliance","regulatory-compliance",{"name":1307,"slug":1308,"type":15},"Security","security",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.952779",{"slug":1312,"name":1312,"fn":1313,"description":1314,"org":1315,"tags":1316,"stars":25,"repoUrl":26,"updatedAt":1323},"twilio-conference-calls","build multi-party calls with Twilio Conference","Build multi-party calls using Twilio Conference. Covers warm transfer, cold transfer, coaching (whisper), hold vs mute, participant modes, and supervisor barge. Use this skill for any contact center, support line, or scenario requiring transfers, holds, or multi-party calls.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1317,1318,1319,1322],{"name":1202,"slug":1203,"type":15},{"name":1146,"slug":1147,"type":15},{"name":1320,"slug":1321,"type":15},"Meetings","meetings",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.603708",{"slug":1325,"name":1325,"fn":1326,"description":1327,"org":1328,"tags":1329,"stars":25,"repoUrl":26,"updatedAt":1337},"twilio-content-template-builder","create and send message templates with Twilio","Create, manage, and send message templates using Twilio's Content API. Covers template creation for WhatsApp, SMS, RCS, and MMS; variable usage; WhatsApp Meta approval; and sending templates via ContentSid. Use this skill when building structured messages that require pre-approval or consistent formatting across channels.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1330,1331,1332,1333,1336],{"name":23,"slug":24,"type":15},{"name":1235,"slug":1236,"type":15},{"name":1149,"slug":1150,"type":15},{"name":1334,"slug":1335,"type":15},"Templates","templates",{"name":9,"slug":8,"type":15},"2026-07-17T06:04:26.637309",{"slug":1339,"name":1339,"fn":1340,"description":1341,"org":1342,"tags":1343,"stars":25,"repoUrl":26,"updatedAt":1355},"twilio-conversation-intelligence","build conversation intelligence pipelines","Twilio Conversation Intelligence development guide. Use when building real-time or post-call conversation analysis, language operator pipelines, sentiment analysis, agent assist, cross-channel analytics, or querying aggregated conversation insights (sentiment trends, escalation rates, dashboards).",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1344,1345,1348,1351,1354],{"name":1159,"slug":1160,"type":15},{"name":1346,"slug":1347,"type":15},"Analytics","analytics",{"name":1349,"slug":1350,"type":15},"Monitoring","monitoring",{"name":1352,"slug":1353,"type":15},"NLP","nlp",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:52.545387",{"slug":1357,"name":1357,"fn":1358,"description":1359,"org":1360,"tags":1361,"stars":25,"repoUrl":26,"updatedAt":1367},"twilio-conversation-memory","manage conversation memory with Twilio","Store and retrieve conversation context using Twilio Conversation Memory. Covers Memory Store provisioning, profile management, traits, observations, conversation summaries, and semantic Recall. Use this skill to give AI agents or human agents persistent memory of conversations across sessions and channels.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[1362,1363,1366],{"name":1159,"slug":1160,"type":15},{"name":1364,"slug":1365,"type":15},"Memory","memory",{"name":9,"slug":8,"type":15},"2026-07-17T06:04:19.526724"]