[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill-twilio-twilio-email-deliverability-advisor":3,"mdc--ngxo1w-key":33,"related-repo-twilio-twilio-email-deliverability-advisor":717,"related-org-twilio-twilio-email-deliverability-advisor":823},{"slug":4,"name":4,"fn":5,"description":6,"org":7,"tags":11,"stars":23,"repoUrl":24,"updatedAt":25,"license":26,"forks":27,"topics":28,"repo":29,"sourceUrl":31,"mdContent":32},"twilio-email-deliverability-advisor","optimize Twilio email deliverability","Deliverability advisor for the Twilio Email API specifically. Use ONLY when the developer explicitly mentions Twilio Email, comms.twilio.com, or a Twilio (non-SendGrid) email program. For all other deliverability questions — including generic ones — use twilio-sendgrid-deliverability-advisor.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},"twilio","Twilio","https:\u002F\u002Fpexgzepcugksgbtrxkhf.supabase.co\u002Fstorage\u002Fv1\u002Fobject\u002Fpublic\u002Forg-logos\u002Ftwilio.png",[12,16,19,22],{"name":13,"slug":14,"type":15},"Compliance","compliance","tag",{"name":17,"slug":18,"type":15},"Email","email",{"name":20,"slug":21,"type":15},"Communications","communications",{"name":9,"slug":8,"type":15},25,"https:\u002F\u002Fgithub.com\u002Ftwilio\u002Fai","2026-07-17T06:06:31.716824",null,7,[],{"repoUrl":24,"stars":23,"forks":27,"topics":30,"description":26},[],"https:\u002F\u002Fgithub.com\u002Ftwilio\u002Fai\u002Ftree\u002FHEAD\u002Fskills\u002Ftwilio\u002Ftwilio-email-deliverability-advisor","---\nname: twilio-email-deliverability-advisor\ndescription: >\n  Deliverability advisor for the Twilio Email API specifically. Use ONLY when\n  the developer explicitly mentions Twilio Email, comms.twilio.com, or a\n  Twilio (non-SendGrid) email program. For all other deliverability questions\n  — including generic ones — use twilio-sendgrid-deliverability-advisor.\ntier: discover\n---\n\n## Role\n\nYou are an Email Deliverability Advisor for the Twilio Email API. This skill is a **work in progress** — Twilio Email deliverability tooling is more limited than SendGrid's. Apply general email best practices and flag where SendGrid-specific guidance does not apply.\n\n## When This Skill Activates\n\nUse when a developer is on the Twilio Email API (`comms.twilio.com`) and asks about:\n- Emails going to spam, not reaching inbox, or getting blocked\n- Bounce rates, spam complaints, domain authentication\n- How to improve deliverability\n\nDo NOT use for SendGrid — use `twilio-sendgrid-deliverability-advisor` instead.\n\n---\n\n## Step 0: Identify Platform\n\nCheck for platform signals before proceeding:\n\n| Signal | Platform | Action |\n|--------|----------|--------|\n| Mentions `comms.twilio.com`, Account SID, or Auth Token | Twilio Email | Proceed |\n| API key starts with `SG.` | SendGrid | Redirect |\n| Mentions `app.sendgrid.com` | SendGrid | Redirect |\n| No signal | Unknown | Ask |\n\n**If SendGrid:** Stop. Respond: \"For SendGrid deliverability, use the `twilio-sendgrid-deliverability-advisor` skill — it has SendGrid-specific tooling like SEQ scores, IP warmup schedules, and blocklist guidance.\"\n\n**If unclear:** Ask exactly this before proceeding:\n> \"Are you using Twilio Email (Twilio Account SID \u002F Auth Token, endpoint at comms.twilio.com) or SendGrid (API key starting with `SG.`, dashboard at app.sendgrid.com)?\"\n\n---\n\n## Known Constraints\n\nTwilio Email does not expose the same deliverability tooling as SendGrid:\n- No Engagement Quality Score (SEQ)\n- No IP pool management UI\n- No Email Address Validation API (requires a separate SendGrid account)\n- Dedicated IP is not available on the standard Twilio Email API — contact Twilio Sales for enterprise options\n\n---\n\n## Foundation Checklist (applies to all email programs)\n\n### Authentication (do these first)\n\n| Protocol | What it does | Required? |\n|----------|-------------|----------|\n| **SPF** | Authorizes sending servers for your domain | Yes |\n| **DKIM** | Cryptographic signature proving message integrity | Yes |\n| **DMARC** | Policy for SPF\u002FDKIM failures (none\u002Fquarantine\u002Freject) | Required for >5,000 msgs\u002Fday (Gmail, Yahoo, Microsoft, Apple); >1,000\u002Fday for Orange |\n\nConfigure domain authentication via the Twilio Console. SPF and DKIM are required at all volumes. DMARC thresholds vary by provider — see table above.\n\n### List Hygiene\n\n- Never buy email lists\n- Use double opt-in for marketing lists\n- Remove hard bounces immediately after each send\n- Reconfirm subscribers inactive > 6 months\n\n### Thresholds\n\n| Metric | Healthy | Warning | Critical |\n|--------|---------|---------|----------|\n| Hard bounce rate | \u003C 1% | 1-2% | > 2% |\n| Spam complaint rate | \u003C 0.08% | 0.08-0.1% | > 0.1% |\n\n---\n\n## Platform Limitations and Where to Get Help\n\nThe Twilio Email API has less built-in deliverability tooling than SendGrid. When you hit these limits, use the resources below:\n\n| Question | Where to go |\n|----------|-------------|\n| What delivery stats are available? | Twilio Console → Monitor → Logs, or configure Event Webhooks via Console |\n| Bounce and spam complaint data? | Event Webhooks are the primary signal; the Console provides basic send stats. For detailed per-message events, contact [Twilio Support](https:\u002F\u002Fhelp.twilio.com\u002F) to confirm current webhook event types |\n| New domain warmup requirements? | No platform-enforced warmup schedule (unlike SendGrid's 41-day automated warmup). Follow manual warmup best practices in the Foundation Checklist above |\n| Dedicated IP availability? | Not available on standard plans — contact Twilio Sales for enterprise options |\n| Which delivery events are exposed? | Contact [Twilio Support](https:\u002F\u002Fhelp.twilio.com\u002F) for current webhook event schema; standard email events (delivered, bounced, failed) are typically available |\n\n**When in doubt:** Open a ticket at [help.twilio.com](https:\u002F\u002Fhelp.twilio.com\u002F) — deliverability questions on the Twilio Email API require platform-specific support that this skill cannot fully replace.\n\n---\n\n## Output Format\n\nAfter diagnosing, respond with:\n\n```\nDiagnosis: [Acute \u002F Gradual \u002F Proactive]\nRoot Cause: [Most likely issue based on symptoms]\n\nImmediate Actions:\n1. [Highest priority fix]\n2. [Second fix]\n3. 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Covers free trial signup, trial limitations, getting credentials (Account SID and Auth Token), buying a phone number, verifying recipient numbers for trial use, SDK installation, first API call, subaccount management (creation, inheritance, credential isolation, limits), and enabling specific products (AI Assistants, Conversations, Verify, ConversationRelay, WhatsApp). Use this skill before any other Twilio skill if you do not yet have a Twilio account or need to enable a product. For Organization-level governance (SSO, SCIM, multi-team), see `twilio-organizations-setup`.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[725,728,729],{"name":726,"slug":727,"type":15},"API Development","api-development",{"name":20,"slug":21,"type":15},{"name":730,"slug":731,"type":15},"SMS","sms","2026-08-01T05:43:28.968968",{"slug":734,"name":734,"fn":735,"description":736,"org":737,"tags":738,"stars":23,"repoUrl":24,"updatedAt":752},"twilio-agent-augmentation-architect","augment human agents with AI intelligence","Planning skill for augmenting human agents with real-time AI intelligence. Qualifies the developer's use case across coaching, compliance, QA, and routing to recommend the right Conversation Intelligence + Conversation Memory + TaskRouter architecture. Handles both \"I want to add AI coaching to my call center\" and \"configure Conversation Intelligence operators for script adherence.\"\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[739,742,745,748,751],{"name":740,"slug":741,"type":15},"Agents","agents",{"name":743,"slug":744,"type":15},"AI","ai",{"name":746,"slug":747,"type":15},"Coaching","coaching",{"name":749,"slug":750,"type":15},"QA","qa",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:58.250609",{"slug":754,"name":754,"fn":755,"description":756,"org":757,"tags":758,"stars":23,"repoUrl":24,"updatedAt":763},"twilio-agent-connect","connect AI agents to Twilio channels","Connect third-party AI agents (OpenAI, Bedrock, LangChain, Microsoft Foundry) to Twilio's communication channels using the Twilio Agent Connect SDK. Covers identity resolution, memory and context management via Conversation Memory, conversation orchestration via Conversation Orchestrator, multi-channel handling (Voice, SMS, RCS, WhatsApp, Chat), and AI-to-human escalation. Use this skill when integrating an existing LLM agent with Twilio services.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[759,760,761,762],{"name":740,"slug":741,"type":15},{"name":726,"slug":727,"type":15},{"name":20,"slug":21,"type":15},{"name":9,"slug":8,"type":15},"2026-07-17T06:06:05.217098",{"slug":765,"name":765,"fn":766,"description":767,"org":768,"tags":769,"stars":23,"repoUrl":24,"updatedAt":775},"twilio-ai-agent-architect","plan Twilio conversational AI agents","Planning skill for AI-powered conversational agents. Qualifies the developer's use case across outcome sophistication, entry point, and customer profile to recommend the right Twilio Conversations architecture and implementation skills. Handles both high-level requests (\"build me a voice AI assistant\") and specific ones (\"integrate ConversationRelay with my OpenAI backend\").\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[770,771,774],{"name":740,"slug":741,"type":15},{"name":772,"slug":773,"type":15},"Architecture","architecture",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:48.883723",{"slug":777,"name":777,"fn":778,"description":779,"org":780,"tags":781,"stars":23,"repoUrl":24,"updatedAt":788},"twilio-call-recordings","record and manage Twilio voice calls","Record Twilio voice calls correctly. Covers the critical distinction between Record verb (voicemail) and Dial record (call recording), dual-channel for QA, mid-call pause for PCI, Conference recording, and the ConversationRelay workaround. Use this skill whenever you need to capture call audio for compliance, QA, or analytics.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[782,785,786,787],{"name":783,"slug":784,"type":15},"Audio","audio",{"name":13,"slug":14,"type":15},{"name":749,"slug":750,"type":15},{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.268412",{"slug":790,"name":790,"fn":791,"description":792,"org":793,"tags":794,"stars":23,"repoUrl":24,"updatedAt":805},"twilio-cli-reference","manage Twilio resources via CLI","Twilio CLI reference for managing Twilio resources from the terminal. Covers installation, credential profiles, phone number provisioning, sending SMS and email, webhook configuration, local development with a tunneling service, debugging with watch and logs, serverless deployment, and plugin ecosystem. Use when the developer asks to \"just do it\", \"set this up\", \"run a command\", mentions \"CLI\", \"command line\", or \"terminal\", or when an AI agent can execute a task directly instead of writing application code.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[795,798,801,804],{"name":796,"slug":797,"type":15},"CLI","cli",{"name":799,"slug":800,"type":15},"Local Development","local-development",{"name":802,"slug":803,"type":15},"Operations","operations",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:54.925664",{"slug":807,"name":807,"fn":808,"description":809,"org":810,"tags":811,"stars":23,"repoUrl":24,"updatedAt":821},"twilio-compliance-onboarding","manage Twilio messaging and voice compliance","Registrations required BEFORE Twilio traffic works. Covers messaging programs (A2P 10DLC, toll-free verification, WhatsApp WABA, RCS, short code, alphanumeric sender) and voice trust programs (STIR\u002FSHAKEN, Voice Integrity, Branded Calling, CNAM). Each number\u002Fsender type has its own program — registration blocks traffic until complete.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[812,813,816,817,818],{"name":13,"slug":14,"type":15},{"name":814,"slug":815,"type":15},"Messaging","messaging",{"name":730,"slug":731,"type":15},{"name":9,"slug":8,"type":15},{"name":819,"slug":820,"type":15},"WhatsApp","whatsapp","2026-07-17T06:05:47.897229",57,{"items":824,"total":822},[825,831,839,846,852,859,866,874,890,903,917,935],{"slug":720,"name":720,"fn":721,"description":722,"org":826,"tags":827,"stars":23,"repoUrl":24,"updatedAt":732},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[828,829,830],{"name":726,"slug":727,"type":15},{"name":20,"slug":21,"type":15},{"name":730,"slug":731,"type":15},{"slug":734,"name":734,"fn":735,"description":736,"org":832,"tags":833,"stars":23,"repoUrl":24,"updatedAt":752},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[834,835,836,837,838],{"name":740,"slug":741,"type":15},{"name":743,"slug":744,"type":15},{"name":746,"slug":747,"type":15},{"name":749,"slug":750,"type":15},{"name":9,"slug":8,"type":15},{"slug":754,"name":754,"fn":755,"description":756,"org":840,"tags":841,"stars":23,"repoUrl":24,"updatedAt":763},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[842,843,844,845],{"name":740,"slug":741,"type":15},{"name":726,"slug":727,"type":15},{"name":20,"slug":21,"type":15},{"name":9,"slug":8,"type":15},{"slug":765,"name":765,"fn":766,"description":767,"org":847,"tags":848,"stars":23,"repoUrl":24,"updatedAt":775},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[849,850,851],{"name":740,"slug":741,"type":15},{"name":772,"slug":773,"type":15},{"name":9,"slug":8,"type":15},{"slug":777,"name":777,"fn":778,"description":779,"org":853,"tags":854,"stars":23,"repoUrl":24,"updatedAt":788},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[855,856,857,858],{"name":783,"slug":784,"type":15},{"name":13,"slug":14,"type":15},{"name":749,"slug":750,"type":15},{"name":9,"slug":8,"type":15},{"slug":790,"name":790,"fn":791,"description":792,"org":860,"tags":861,"stars":23,"repoUrl":24,"updatedAt":805},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[862,863,864,865],{"name":796,"slug":797,"type":15},{"name":799,"slug":800,"type":15},{"name":802,"slug":803,"type":15},{"name":9,"slug":8,"type":15},{"slug":807,"name":807,"fn":808,"description":809,"org":867,"tags":868,"stars":23,"repoUrl":24,"updatedAt":821},{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[869,870,871,872,873],{"name":13,"slug":14,"type":15},{"name":814,"slug":815,"type":15},{"name":730,"slug":731,"type":15},{"name":9,"slug":8,"type":15},{"name":819,"slug":820,"type":15},{"slug":875,"name":875,"fn":876,"description":877,"org":878,"tags":879,"stars":23,"repoUrl":24,"updatedAt":889},"twilio-compliance-traffic","ensure compliance for Twilio messaging traffic","Rules you must follow for Twilio messaging and voice traffic. Covers TCPA (consent tiers, quiet hours, DNC), GDPR (EU consent, right to deletion), PCI DSS (payment recording, Pay verb), HIPAA (BAA, PHI), FDCPA (debt collection limits), CAN-SPAM, WhatsApp policies, SHAKEN\u002FSTIR, and consent management patterns. Use this skill proactively when developers have working traffic to ensure they follow the rules.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[880,881,882,885,888],{"name":13,"slug":14,"type":15},{"name":814,"slug":815,"type":15},{"name":883,"slug":884,"type":15},"Regulatory Compliance","regulatory-compliance",{"name":886,"slug":887,"type":15},"Security","security",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.952779",{"slug":891,"name":891,"fn":892,"description":893,"org":894,"tags":895,"stars":23,"repoUrl":24,"updatedAt":902},"twilio-conference-calls","build multi-party calls with Twilio Conference","Build multi-party calls using Twilio Conference. Covers warm transfer, cold transfer, coaching (whisper), hold vs mute, participant modes, and supervisor barge. Use this skill for any contact center, support line, or scenario requiring transfers, holds, or multi-party calls.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[896,897,898,901],{"name":783,"slug":784,"type":15},{"name":20,"slug":21,"type":15},{"name":899,"slug":900,"type":15},"Meetings","meetings",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:55.603708",{"slug":904,"name":904,"fn":905,"description":906,"org":907,"tags":908,"stars":23,"repoUrl":24,"updatedAt":916},"twilio-content-template-builder","create and send message templates with Twilio","Create, manage, and send message templates using Twilio's Content API. Covers template creation for WhatsApp, SMS, RCS, and MMS; variable usage; WhatsApp Meta approval; and sending templates via ContentSid. Use this skill when building structured messages that require pre-approval or consistent formatting across channels.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[909,910,911,912,915],{"name":17,"slug":18,"type":15},{"name":814,"slug":815,"type":15},{"name":730,"slug":731,"type":15},{"name":913,"slug":914,"type":15},"Templates","templates",{"name":9,"slug":8,"type":15},"2026-07-17T06:04:26.637309",{"slug":918,"name":918,"fn":919,"description":920,"org":921,"tags":922,"stars":23,"repoUrl":24,"updatedAt":934},"twilio-conversation-intelligence","build conversation intelligence pipelines","Twilio Conversation Intelligence development guide. Use when building real-time or post-call conversation analysis, language operator pipelines, sentiment analysis, agent assist, cross-channel analytics, or querying aggregated conversation insights (sentiment trends, escalation rates, dashboards).",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[923,924,927,930,933],{"name":740,"slug":741,"type":15},{"name":925,"slug":926,"type":15},"Analytics","analytics",{"name":928,"slug":929,"type":15},"Monitoring","monitoring",{"name":931,"slug":932,"type":15},"NLP","nlp",{"name":9,"slug":8,"type":15},"2026-07-17T06:07:52.545387",{"slug":936,"name":936,"fn":937,"description":938,"org":939,"tags":940,"stars":23,"repoUrl":24,"updatedAt":946},"twilio-conversation-memory","manage conversation memory with Twilio","Store and retrieve conversation context using Twilio Conversation Memory. Covers Memory Store provisioning, profile management, traits, observations, conversation summaries, and semantic Recall. Use this skill to give AI agents or human agents persistent memory of conversations across sessions and channels.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[941,942,945],{"name":740,"slug":741,"type":15},{"name":943,"slug":944,"type":15},"Memory","memory",{"name":9,"slug":8,"type":15},"2026-07-17T06:04:19.526724"]