[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill-openai-twilio-call-recordings":3,"mdc-n8fgwb-key":36,"related-repo-openai-twilio-call-recordings":2328,"related-org-openai-twilio-call-recordings":2451},{"slug":4,"name":4,"fn":5,"description":6,"org":7,"tags":11,"stars":25,"repoUrl":26,"updatedAt":27,"license":28,"forks":29,"topics":30,"repo":31,"sourceUrl":34,"mdContent":35},"twilio-call-recordings","record and manage Twilio voice calls","Record Twilio voice calls correctly. Covers the critical distinction between Record verb (voicemail) and Dial record (call recording), dual-channel for QA, mid-call pause for PCI, Conference recording, and the ConversationRelay workaround. Use this skill whenever you need to capture call audio for compliance, QA, or analytics.\n",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},"openai","OpenAI","https:\u002F\u002Fpexgzepcugksgbtrxkhf.supabase.co\u002Fstorage\u002Fv1\u002Fobject\u002Fpublic\u002Forg-logos\u002Fopenai.png",[12,16,19,22],{"name":13,"slug":14,"type":15},"Operations","operations","tag",{"name":17,"slug":18,"type":15},"QA","qa",{"name":20,"slug":21,"type":15},"Communications","communications",{"name":23,"slug":24,"type":15},"Twilio","twilio",3992,"https:\u002F\u002Fgithub.com\u002Fopenai\u002Fplugins","2026-06-30T19:00:57.102",null,465,[],{"repoUrl":26,"stars":25,"forks":29,"topics":32,"description":33},[],"OpenAI Plugins","https:\u002F\u002Fgithub.com\u002Fopenai\u002Fplugins\u002Ftree\u002FHEAD\u002Fplugins\u002Ftwilio-developer-kit\u002Fskills\u002Ftwilio-call-recordings","---\nname: twilio-call-recordings\ndescription: >\n  Record Twilio voice calls correctly. Covers the critical distinction\n  between Record verb (voicemail) and Dial record (call recording),\n  dual-channel for QA, mid-call pause for PCI, Conference recording, and\n  the ConversationRelay workaround. Use this skill whenever you need to\n  capture call audio for compliance, QA, or analytics.\n---\n\n## Overview\n\nTwilio offers multiple recording methods. Choosing the wrong one is the **#1 developer mistake** in voice — using `\u003CRecord>` when you mean `\u003CDial record>` produces voicemail behavior instead of call recording.\n\n| Method | What it does | Use when |\n|--------|-------------|----------|\n| `\u003CRecord>` verb | Records the CALLER only (voicemail-style) | Leaving a message, capturing input |\n| `\u003CDial record>` | Records BOTH parties on a call | Call recording for two-party calls |\n| `\u003CStart>\u003CRecording>` | Starts a recording alongside other verbs | ConversationRelay, multi-verb flows |\n| Conference `record` | Records the conference mix | Multi-party calls |\n| Recordings REST API | Programmatic control mid-call | Pause during payment (PCI) |\n\n---\n\n## Prerequisites\n\n- Twilio account with a voice-capable phone number — see `twilio-account-setup`\n- `TWILIO_ACCOUNT_SID` and `TWILIO_AUTH_TOKEN` — see `twilio-iam-auth-setup`\n- SDK: `pip install twilio` \u002F `npm install twilio`\n- A webhook endpoint for recording status callbacks\n- **Compliance check:** Recording consent requirements vary by jurisdiction — see `twilio-compliance-traffic`\n\n---\n\n## Quickstart\n\n### Record a Two-Party Call (Most Common)\n\nUse `\u003CDial record>` — NOT `\u003CRecord>`.\n\n**Python (Flask)**\n```python\nfrom flask import Flask, request\nfrom twilio.twiml.voice_response import VoiceResponse\n\napp = Flask(__name__)\n\n@app.route(\"\u002Fvoice\", methods=[\"POST\"])\ndef incoming_call():\n    response = VoiceResponse()\n    response.say(\"This call may be recorded for quality assurance.\")\n    dial = response.dial(\n        record=\"record-from-answer-dual\",  # dual-channel: agent on one, caller on other\n        recording_status_callback=\"https:\u002F\u002Fyourapp.com\u002Frecording-status\"\n    )\n    dial.number(\"+15558675310\")  # agent's phone\n    return str(response)\n```\n\n**Node.js (Express)**\n```node\napp.post(\"\u002Fvoice\", (req, res) => {\n    const response = new VoiceResponse();\n    response.say(\"This call may be recorded for quality assurance.\");\n    const dial = response.dial({\n        record: \"record-from-answer-dual\",\n        recordingStatusCallback: \"https:\u002F\u002Fyourapp.com\u002Frecording-status\",\n    });\n    dial.number(\"+15558675310\");\n    res.type(\"text\u002Fxml\").send(response.toString());\n});\n```\n\n### Handle the Recording Status Callback\n\n> **Security:** Validate `X-Twilio-Signature` on recording callbacks in production. Without validation, attackers could POST fake recording URLs to your endpoint.\n\n**Python (Flask)**\n```python\n@app.route(\"\u002Frecording-status\", methods=[\"POST\"])\ndef recording_status():\n    recording_sid = request.form[\"RecordingSid\"]\n    recording_url = request.form[\"RecordingUrl\"]\n    call_sid = request.form[\"CallSid\"]\n    status = request.form[\"RecordingStatus\"]  # \"completed\", \"failed\"\n    duration = request.form.get(\"RecordingDuration\", 0)\n\n    if status == \"completed\":\n        # Store recording reference\n        save_recording(call_sid, recording_sid, recording_url, duration)\n\n    return \"\", 200\n```\n\n---\n\n## Key Patterns\n\n### Recording Modes for `\u003CDial record>`\n\n| Mode | What's recorded | Use case |\n|------|----------------|----------|\n| `record-from-answer` | Single channel, both parties mixed | Simple recording |\n| `record-from-answer-dual` | Dual channel — caller on left, agent on right | QA (separate agent\u002Fcaller audio) |\n| `record-from-ringing` | Records from ring, not answer | Capture ring time + full call |\n| `record-from-ringing-dual` | Dual channel from ring | QA with ring time |\n\n**Always use `dual` for QA and analytics.** Dual-channel lets speech analytics tools (like Conversation Intelligence) distinguish agent from caller.\n\n### Conference Recording\n\nRecord multi-party calls via the Conference:\n\n**Python**\n```python\nresponse = VoiceResponse()\ndial = response.dial()\ndial.conference(\n    \"support-room-123\",\n    record=\"record-from-start\",  # Records from when conference starts\n    recording_status_callback=\"https:\u002F\u002Fyourapp.com\u002Fconf-recording-status\"\n)\n```\n\n**Note:** Conference recording captures the main audio mix. Coach\u002Fwhisper audio is NOT included. See `twilio-conference-calls`.\n\n### ConversationRelay Recording\n\n**Critical:** `record:true` on the REST API call is **silently ignored** with ConversationRelay. No error. No recording.\n\n**Correct approach:** Use `\u003CStart>\u003CRecording>` in TwiML before `\u003CConnect>`:\n\n**Python**\n```python\n@app.route(\"\u002Fvoice\", methods=[\"POST\"])\ndef voice():\n    response = VoiceResponse()\n    response.say(\"This call may be recorded.\")\n    \n    # Start recording BEFORE connecting ConversationRelay\n    start = Start()\n    start.recording(\n        recording_status_callback=\"https:\u002F\u002Fyourapp.com\u002Frecording-status\",\n        recording_status_callback_event=\"completed\"\n    )\n    response.append(start)\n    \n    # Now connect ConversationRelay\n    connect = Connect()\n    connect.conversation_relay(url=\"wss:\u002F\u002Fyourapp.com\u002Fws\u002Fvoice\")\n    response.append(connect)\n    \n    return str(response)\n```\n\n**Node.js**\n```node\napp.post(\"\u002Fvoice\", (req, res) => {\n    const response = new VoiceResponse();\n    response.say(\"This call may be recorded.\");\n    \n    const start = response.start();\n    start.recording({\n        recordingStatusCallback: \"https:\u002F\u002Fyourapp.com\u002Frecording-status\",\n        recordingStatusCallbackEvent: \"completed\",\n    });\n    \n    const connect = response.connect();\n    connect.conversationRelay({ url: \"wss:\u002F\u002Fyourapp.com\u002Fws\u002Fvoice\" });\n    \n    res.type(\"text\u002Fxml\").send(response.toString());\n});\n```\n\n### Mid-Call Pause for PCI Compliance\n\nPause recording when a customer provides payment information:\n\n**Python**\n```python\ndef pause_recording_for_payment(call_sid, recording_sid):\n    \"\"\"Pause recording during credit card capture.\"\"\"\n    client.calls(call_sid).recordings(recording_sid).update(\n        status=\"paused\"\n    )\n\ndef resume_recording(call_sid, recording_sid):\n    \"\"\"Resume recording after payment processed.\"\"\"\n    client.calls(call_sid).recordings(recording_sid).update(\n        status=\"in-progress\"\n    )\n```\n\n**Node.js**\n```node\nasync function pauseForPayment(callSid, recordingSid) {\n    await client.calls(callSid).recordings(recordingSid).update({\n        status: \"paused\",\n    });\n}\n\nasync function resumeRecording(callSid, recordingSid) {\n    await client.calls(callSid).recordings(recordingSid).update({\n        status: \"in-progress\",\n    });\n}\n```\n\n**PCI DSS:** Never record card numbers. Use Twilio's `\u003CPay>` verb when possible. If collecting verbally, pause recording for the duration. PCI Mode is IRREVERSIBLE and account-wide — use a sub-account if only some calls need PCI.\n\n### Accessing Recordings\n\n**Python**\n```python\n# List recordings for a specific call\nrecordings = client.recordings.list(call_sid=call_sid)\n\nfor recording in recordings:\n    print(f\"SID: {recording.sid}\")\n    print(f\"Duration: {recording.duration}s\")\n    print(f\"URL: https:\u002F\u002Fapi.twilio.com{recording.uri.replace('.json', '.mp3')}\")\n\n# Download a recording\nimport requests as req\naudio = req.get(\n    f\"https:\u002F\u002Fapi.twilio.com\u002F2010-04-01\u002FAccounts\u002F{account_sid}\u002FRecordings\u002F{recording_sid}.mp3\",\n    auth=(account_sid, auth_token)\n)\nwith open(\"recording.mp3\", \"wb\") as f:\n    f.write(audio.content)\n\n# Delete a recording (GDPR right to deletion)\nclient.recordings(recording_sid).delete()\n```\n\n### Recording Storage & Retention\n\n| Feature | Default | Notes |\n|---------|---------|-------|\n| Storage location | Twilio cloud | Can configure external storage (S3, GCS) |\n| Retention | Indefinite | Delete manually via API or set auto-delete policy |\n| Formats | WAV (default), MP3 | Request MP3 by appending `.mp3` to URL |\n| Encryption | At rest | Additional encryption with PCI Mode |\n\n---\n\n## Common Errors\n\n| Symptom | Cause | Fix |\n|---------|-------|-----|\n| Recording captures only caller (no agent) | Used `\u003CRecord>` verb instead of `\u003CDial record>` | Switch to `\u003CDial record=\"record-from-answer\">` |\n| No recording at all | Used REST API `record:true` with ConversationRelay | Use `\u003CStart>\u003CRecording>` in TwiML |\n| Recording is empty \u002F silent | Webhook endpoint unreachable, recording never started | Check StatusCallback URL reachability |\n| Recording has both parties on same channel | Used `record-from-answer` (mono) | Use `record-from-answer-dual` for separate channels |\n| Coach audio missing from conference recording | Expected behavior — coach audio isn't in the mix | Record coach's call leg separately |\n\n---\n\n## CANNOT\n\n- **`recordingTrack` has no observable effect via TwiML** — The `\u003CStart>\u003CRecording>` TwiML parameter `recordingTrack` does not isolate tracks. Use the Recordings REST API with `recordingTrack` for actual track isolation.\n- **Cannot start API recordings on ConversationRelay calls** — REST API `record:true` is silently ignored (\"not eligible for recording\"). Must use `\u003CStart>\u003CRecording>` before `\u003CConnect>` in TwiML.\n- **Cannot pause\u002Fresume recordings via TwiML** — Only available via the REST API (`update` with `status=\"paused\"` or `status=\"in-progress\"`).\n- **Cannot get dual-channel conference recordings** — Conference recording is always mono (mixed).\n- **Cannot get dual-channel from Calls API without explicit param** — `Record=true` defaults to mono. Must specify `recordingChannels: 'dual'`.\n- **Cannot transcribe PCI-mode recordings** — Recordings created while PCI mode was enabled cannot be transcribed, even after PCI is disabled.\n- **Cannot use `\u003CRecord>` verb for call recording** — `\u003CRecord>` captures the caller only (voicemail-style). Use `\u003CDial record>` or `\u003CStart>\u003CRecording>` for call recording.\n- **Cannot capture coach\u002Fwhisper audio in conference recordings** — Supervisor whisper is excluded from the mix\n- **Cannot reverse PCI Mode** — PCI Mode is irreversible and account-wide. Once enabled, all recordings are encrypted.\n- **Cannot auto-delete recordings without configuration** — Recordings are retained indefinitely unless you configure auto-deletion\n- **Cannot avoid larger file sizes with dual-channel** — Dual-channel recordings are ~2x the size of mono. Factor into storage costs.\n\n---\n\n## Next Steps\n\n- **Conference calls:** `twilio-conference-calls`\n- **Agent routing:** `twilio-taskrouter-routing`\n- **Compliance:** `twilio-compliance-traffic`\n- **Debug recording issues:** `twilio-debugging-observability`\n",{"data":37,"body":38},{"name":4,"description":6},{"type":39,"children":40},"root",[41,50,81,222,226,232,313,316,322,329,348,356,504,512,601,607,629,636,745,748,754,765,880,898,904,909,917,980,997,1003,1028,1053,1060,1217,1225,1343,1349,1354,1361,1452,1459,1549,1567,1573,1580,1735,1741,1848,1851,1857,2017,2020,2026,2252,2255,2261,2322],{"type":42,"tag":43,"props":44,"children":46},"element","h2",{"id":45},"overview",[47],{"type":48,"value":49},"text","Overview",{"type":42,"tag":51,"props":52,"children":53},"p",{},[54,56,62,64,71,73,79],{"type":48,"value":55},"Twilio offers multiple recording methods. 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Use when working on Blazor Web Apps, Razor Pages, MVC, Minimal APIs, controller-based Web APIs, SignalR, gRPC, middleware, dependency injection, configuration, authentication, authorization, testing, performance, deployment, or ASP.NET Core upgrades.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2480,2483,2485,2488,2491],{"name":2481,"slug":2482,"type":15},".NET","dotnet",{"name":2484,"slug":2475,"type":15},"ASP.NET Core",{"name":2486,"slug":2487,"type":15},"Blazor","blazor",{"name":2489,"slug":2490,"type":15},"C#","csharp",{"name":2492,"slug":2493,"type":15},"Web Development","web-development",23787,"https:\u002F\u002Fgithub.com\u002Fopenai\u002Fskills","2026-04-12T05:07:02.819491",{"slug":2498,"name":2498,"fn":2499,"description":2500,"org":2501,"tags":2502,"stars":2494,"repoUrl":2495,"updatedAt":2513},"chatgpt-apps","build ChatGPT Apps SDK applications","Build, scaffold, refactor, and troubleshoot ChatGPT Apps SDK applications that combine an MCP server and widget UI. Use when Codex needs to design tools, register UI resources, wire the MCP Apps bridge or ChatGPT compatibility APIs, apply Apps SDK metadata or CSP or domain settings, or produce a docs-aligned project scaffold. Prefer a docs-first workflow by invoking the openai-docs skill or OpenAI developer docs MCP tools before generating code.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2503,2506,2509,2512],{"name":2504,"slug":2505,"type":15},"Apps SDK","apps-sdk",{"name":2507,"slug":2508,"type":15},"ChatGPT","chatgpt",{"name":2510,"slug":2511,"type":15},"MCP","mcp",{"name":9,"slug":8,"type":15},"2026-04-12T05:07:05.468097",{"slug":2515,"name":2515,"fn":2516,"description":2517,"org":2518,"tags":2519,"stars":2494,"repoUrl":2495,"updatedAt":2529},"cli-creator","build CLIs from API docs","Build a composable CLI for Codex from API docs, an OpenAPI spec, existing curl examples, an SDK, a web app, an admin tool, or a local script. Use when the user wants Codex to create a command-line tool that can run from any repo, expose composable read\u002Fwrite commands, return stable JSON, manage auth, and pair with a companion skill.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2520,2523,2526],{"name":2521,"slug":2522,"type":15},"API Development","api-development",{"name":2524,"slug":2525,"type":15},"CLI","cli",{"name":2527,"slug":2528,"type":15},"Codex","codex","2026-04-12T05:07:04.132762",{"slug":2531,"name":2531,"fn":2532,"description":2533,"org":2534,"tags":2535,"stars":2494,"repoUrl":2495,"updatedAt":2546},"cloudflare-deploy","deploy projects to Cloudflare","Deploy applications and infrastructure to Cloudflare using Workers, Pages, and related platform services. Use when the user asks to deploy, host, publish, or set up a project on Cloudflare.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2536,2539,2542,2543],{"name":2537,"slug":2538,"type":15},"Cloudflare","cloudflare",{"name":2540,"slug":2541,"type":15},"Cloudflare Pages","cloudflare-pages",{"name":2384,"slug":2385,"type":15},{"name":2544,"slug":2545,"type":15},"Deployment","deployment","2026-04-12T05:07:14.275118",{"slug":2548,"name":2548,"fn":2549,"description":2550,"org":2551,"tags":2552,"stars":2494,"repoUrl":2495,"updatedAt":2565},"define-goal","define and set measurable project goals","Help the user define a concrete, measurable goal before starting work, especially when they ask to use the goal tool, create a goal, set an objective, clarify success criteria, or turn a fuzzy intention into a quantitative outcome. Use this skill for goal creation and goal refinement only; it does not manage durable snapshots, decision logs, or long-running execution artifacts.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2553,2556,2559,2562],{"name":2554,"slug":2555,"type":15},"Productivity","productivity",{"name":2557,"slug":2558,"type":15},"Project Management","project-management",{"name":2560,"slug":2561,"type":15},"Strategy","strategy",{"name":2563,"slug":2564,"type":15},"Task Management","task-management","2026-05-23T06:17:16.870838",{"slug":2567,"name":2567,"fn":2568,"description":2569,"org":2570,"tags":2571,"stars":2494,"repoUrl":2495,"updatedAt":2577},"figma","translate Figma designs into code","Use the Figma MCP server to fetch design context, screenshots, variables, and assets from Figma, and to translate Figma nodes into production code. Trigger when a task involves Figma URLs, node IDs, design-to-code implementation, or Figma MCP setup and troubleshooting.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2572,2573,2575,2576],{"name":2346,"slug":2347,"type":15},{"name":2574,"slug":2567,"type":15},"Figma",{"name":2403,"slug":2404,"type":15},{"name":2510,"slug":2511,"type":15},"2026-04-12T05:06:47.939943",{"slug":2579,"name":2579,"fn":2580,"description":2581,"org":2582,"tags":2583,"stars":2494,"repoUrl":2495,"updatedAt":2591},"figma-code-connect-components","connect Figma designs to code components","Connects Figma design components to code components using Code Connect mapping tools. Use when user says \"code connect\", \"connect this component to code\", \"map this component\", \"link component to code\", \"create code connect mapping\", or wants to establish mappings between Figma designs and code implementations. For canvas writes via `use_figma`, use `figma-use`.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2584,2585,2588,2589,2590],{"name":2346,"slug":2347,"type":15},{"name":2586,"slug":2587,"type":15},"Design System","design-system",{"name":2574,"slug":2567,"type":15},{"name":2403,"slug":2404,"type":15},{"name":2412,"slug":2413,"type":15},"2026-05-10T05:59:52.971881",{"slug":2593,"name":2593,"fn":2594,"description":2595,"org":2596,"tags":2597,"stars":2494,"repoUrl":2495,"updatedAt":2605},"figma-create-design-system-rules","generate design system rules from Figma","Generates custom design system rules for the user's codebase. Use when user says \"create design system rules\", \"generate rules for my project\", \"set up design rules\", \"customize design system guidelines\", or wants to establish project-specific conventions for Figma-to-code workflows. Requires Figma MCP server connection.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2598,2599,2600,2603,2604],{"name":2346,"slug":2347,"type":15},{"name":2586,"slug":2587,"type":15},{"name":2601,"slug":2602,"type":15},"Documentation","documentation",{"name":2574,"slug":2567,"type":15},{"name":2403,"slug":2404,"type":15},"2026-05-16T06:07:47.821474",{"slug":2607,"name":2607,"fn":2608,"description":2609,"org":2610,"tags":2611,"stars":2494,"repoUrl":2495,"updatedAt":2617},"figma-implement-design","translate Figma designs into application code","Translates Figma designs into production-ready application code with 1:1 visual fidelity. Use when implementing UI code from Figma files, when user mentions \"implement design\", \"generate code\", \"implement component\", provides Figma URLs, or asks to build components matching Figma specs. For Figma canvas writes via `use_figma`, use `figma-use`.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2612,2613,2614,2615,2616],{"name":2346,"slug":2347,"type":15},{"name":2574,"slug":2567,"type":15},{"name":2403,"slug":2404,"type":15},{"name":2412,"slug":2413,"type":15},{"name":2492,"slug":2493,"type":15},"2026-05-16T06:07:40.583615",{"slug":2619,"name":2619,"fn":2620,"description":2621,"org":2622,"tags":2623,"stars":2494,"repoUrl":2495,"updatedAt":2632},"hatch-pet","create animated pets for Codex","Create, repair, validate, visually QA, and package Codex-compatible animated pets and pet spritesheets from character art, generated images, company or prospect brand cues, or visual references. Use when a user wants a lightweight-worker Codex pet workflow, a non-pixel custom pet style, a prospect or company mascot pet, or a full 8x9 animated pet atlas with transparent unused cells, QA contact sheets, and pet.json packaging. This skill composes the installed $imagegen system skill for visual generation and uses bundled scripts for deterministic spritesheet assembly.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2624,2627,2628,2631],{"name":2625,"slug":2626,"type":15},"Animation","animation",{"name":2527,"slug":2528,"type":15},{"name":2629,"slug":2630,"type":15},"Creative","creative",{"name":2346,"slug":2347,"type":15},"2026-05-02T05:31:48.48485",{"slug":2634,"name":2634,"fn":2635,"description":2636,"org":2637,"tags":2638,"stars":2494,"repoUrl":2495,"updatedAt":2648},"imagegen","generate and edit raster images","Generate or edit raster images when the task benefits from AI-created bitmap visuals such as photos, illustrations, textures, sprites, mockups, or transparent-background cutouts. Use when Codex should create a brand-new image, transform an existing image, or derive visual variants from references, and the output should be a bitmap asset rather than repo-native code or vector. Do not use when the task is better handled by editing existing SVG\u002Fvector\u002Fcode-native assets, extending an established icon or logo system, or building the visual directly in HTML\u002FCSS\u002Fcanvas.",{"slug":8,"name":9,"logoUrl":10,"githubOrg":8},[2639,2640,2641,2644,2647],{"name":2629,"slug":2630,"type":15},{"name":2346,"slug":2347,"type":15},{"name":2642,"slug":2643,"type":15},"Image Generation","image-generation",{"name":2645,"slug":2646,"type":15},"Images","images",{"name":9,"slug":8,"type":15},"2026-05-15T06:23:24.312127",675]